Housekeeping Associate
Housekeeping Associate
The housekeeping associate is responsible for maintaining the cleanliness, orderliness, and overall appearance of a hotel or hospitality establishment. They perform tasks such as cleaning the hotel guest bedrooms, bathrooms, and Public Areas. They change the linen, replenish room supplies and ensure a comfortable and hygienic environment for guests. Housekeeping associates play a crucial role in creating a positive guest experience by upholding high standards of cleanliness and contributing to the overall satisfaction of visitors.
Main Duties
Room Attendant
Clean hotel rooms to required standards and by required deadlines
Complete regular cleaning routines
Change bed linen and towels
Make beds
Dusting and polishing furniture
Clean bathrooms
Replace stock of guest supplies
Restock equipment and mini bar
Linen Porter
Ensure the delivery of clean linen to designated areas in the hotel along with the collection of soiled linen
Check linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked
Keep the service areas clean and tidy
Return damaged linen, ensuring it is accounted for by following required procedure
Pushing and pulling of linen trolleys throughout the hotel
Public Area Cleaner
Clean designated public areas of the hotel to required standards and by required deadlines
Complete regular cleaning routines
Replace stock of supplies and equipment
Report anything which may be considered a Health and Safety hazard
Essential Skills
Ability to carry out manual tasks
Flexibility to work variable shifts
Ability work alone and in a team
Cleaning skills
Ability to work under pressure
Strong organisational skills
Respect for guests’ privacy
Polite and helpful manner when dealing with guests and team members
